Artificial intelligence, knowledge management, and distributed problem solving

Reid G. Smith

Co-Founder and Executive Chair, i2k Connect Inc.

Reid received the Ph.D. in Electrical Engineering (Artificial Intelligence) from Stanford University for his work on the "Contract Net" approach to distributed problem solving. Before founding i2k Connect, he was VP of Research and Knowledge Management at Schlumberger, Enterprise Content Management Director at Marathon Oil, and Senior Vice President for Information Solutions at Medstory, a vertical search company acquired by Microsoft. He is a Fellow of the Association for the Advancement of Artificial Intelligence (AAAI) and the American Association for the Advancement of Science (AAAS). He is also an IEEE Computer Society Distinguished Contributor.

Work Experience

2025- Co-Founder and Executive Chair, i2k Connect Inc. Houston, TX USA.
i2k Connect uses AI technology to unlock actionable intelligence in terabyte silos of documents and data. It integrates LLM-based chat, faceted search, and mapping to deliver rapid return on investment.
2014-2025 Co-Founder and Chief Executive Officer, i2k Connect Inc. Houston, TX USA.
2007-2013 Enterprise Content Management Director and IT Upstream Services Manager, Marathon Oil Corporation (acquired by ConocoPhillips Company). Houston, TX USA.
In 2007, Marathon was an integrated oil and gas company. In 2011, it split into two separate companies: Marathon Oil Corporation – independent upstream oil and gas company with international operations in exploration and production, oil sands mining and integrated gas; and Marathon Petroleum Corporation – refining, marketing and transportation of petroleum products.
2003-2007 Managing Director, R.G. Smith & Associates. Missouri City, TX USA.
Knowledge management consultancy. Clients included the World Bank and the International Monetary Fund.
2003-2007 Senior Vice President, Information Solutions, Medstory. Foster City, CA USA.
A "vertical search" company for health and medicine. Microsoft acquired the company in 2007 and incorporated the technology into the bing search engine. The Medstory approach is to use Artificial Intelligence techniques to synthesize the meaning of each user search in the context of health and medicine, and to use this knowledge to help refine and guide the search.
1998-2002 Vice President, Knowledge Management, Schlumberger Limited. Houston, TX, USA.
Oilfield services company whose products and services include formation evaluation, directional drilling, well cementing, stimulation, well completions and productivity to consulting, software, information management and IT infrastructure services.
Initiated and led the worldwide knowledge management program. The bottom line contribution was estimated by line management to exceed $200M per year. During this period, Schlumberger was twice named to the Most Admired Knowledge Enterprises (MAKE) list of top 20 global companies and received a Wharton-Infosys Business Transformation Award. The work was recognized in several benchmarking studies by APQC and the CIO Executive Board.
1994-1998 Vice President and Director, Schlumberger Cambridge Research. Cambridge, England.
Managed advanced technology development center for Schlumberger's Oilfield Services business. This included a wide variety of scientific disciplines and technologies (e.g., fluid dynamics, chemistry, geophysics). Led development of technology roadmaps, resulting in a medal awarded by the Institution of Chemical Engineers.
1989-1994 Vice President and Director, Schlumberger Laboratory for Computer Science. Austin, TX, USA.
Started and managed Schlumberger's advanced software development center, with units in the United States and in France. Led the effort to improve software quality and software development productivity across the company. Initiated and carried out advanced development projects for new software products and services. Technologies included high-performance computing, artificial intelligence and 3D visualization.
1987-1988 Director, Schlumberger Palo Alto Research. Palo Alto, CA, USA.
Managed advanced development center for Schlumberger's technology business. Technologies included M-CAD, E-CAD and ATE.
1987 Program Manager, Knowledge-Based Computer-Aided Engineering, Schlumberger Palo Alto Research. Palo Alto, CA, USA.
1981-1987 Program Leader, Knowledge-Based Systems, Schlumberger-Doll Research. Ridgefield, CT, USA.
1974-1981 Defence Scientific Officer, Defence Research Establishment Atlantic. Dartmouth, Nova Scotia, Canada.
1969-1974 Royal Canadian Navy, Seconded to Defence Research Establishment Atlantic. Dartmouth, Nova Scotia, Canada.


Education


Professional Organizations


Publications and Presentations

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Teaching

1987 Tutorial Lecturer: Expert Systems Project Management (with B. G. Buchanan). American Association for Artificial Intelligence National Conference.
1985 Tutorial Lecturer: Knowledge-Based Systems: Concepts, Techniques, Examples. Canadian High Technology Show.
1981 Lecturer: Artificial Intelligence (senior course). Department of Mathematics, Statistics, and Computing Science, Dalhousie Universtiy, Halifax, Nova Scotia, Canada.

Honors and Awards

2022 IEEE Computer Society Distinguished Contributor.
"selected to the Inaugural Class of IEEE Computer Society Distinguished Contributors"
2019 Fellow of the American Association for the Advancement of Science (AAAS).
"for significant contributions to distributed problem solving and knowledge management, and for leadership and entrepreneurship in industrial applications of artificial intelligence"
2016 Robert S. Engelmore Award of the Association for the Advancement of Artificial Intelligence (AAAI).
"for pioneering research contributions and high-impact applications in knowledge management and for extensive contributions to AAAI, including educating and inspiring the broader community about AI through AITopics"
2006 influential paper award of the International Foundation of Autonomous Agents and Multi-Agent Systems (with Randall Davis) for the 1983 paper—Negotiation as a Metaphor for Distributed Problem Solving—based on the Contract Net protocol, introduced in Smith's Ph.D. dissertation.
2001 Fellow of the Association for the Advancement of Artificial Intelligence (AAAI).
"for significant contributions to the science and practice of knowledge management, and for his role as principal architect of the widely cited contract net methodology"
1998 Institution of Chemical Engineers Hutchison Medal (with G.C. Maitland). Awarded for the paper—The Road Ahead To Real-Time Oil & Gas Reservoir Management.

Patents

1992 Reid G. Smith and Eric J. Schoen. Object-oriented framework for menu definition. (U.S. Patent 5,119,475. June 02, 1992.) This patent covers the use of an object-oriented taxonomy for defining the behavior and appearance of menus in a user interface.

Professional Contributions

2002 Special Advisor, Retaining Valuable Knowledge: Proactive Strategies to Deal with a Shifting Work Force, APQC Benchmarking Study
2002 Conference Chairman. Knowledge Management in Oil & Gas, London, England
1997-1999 Board Member, Centre for Marine and Petroleum Technology.
1997-1998 Advisory Board Member, Heriot-Watt University, Petroleum Engineering Department
1996-1997 Board Member, Marine Technology Directorate
1996-1998 Advisory Board Member, University of Aberdeen, Petroleum Geoscience Department
1993-1996 Advisory Board Member, Georgia Institute of Technology, College of Computing
1993-1994 Industrial Partner Advisory Board Member, National Center for Supercomputing Applications
1991 Chairman, Association for the Advancement of Artificial Intelligence Innovative Applications Conference
1990 Co-Chairman, Association for the Advancement of Artificial Intelligence Innovative Applications Conference
1989-1994 Management Board and Editorial Board Member, AAAI Press
1989-Present Program Committee Member, Association for the Advancement of Artificial Intelligence Innovative Applications Conference
1989-1991 Councilor, American Association for Artificial Intelligence
1989 Program Committee Member, American Association for Artificial Intelligence Spring Symposium: Knowledge System Development Tools and Languages
1988 Program Chairman, American Association for Artificial Intelligence National Conference
1987 Program Committee Member, American Association for Artificial Intelligence National Conference
1987 Panel Moderator, Association for Computing Machinery Conference on Object Oriented Systems, Languages, and Applications (OOPSLA'87): Design Methodology for Object-Oriented Programming. Orlando, FL, USA, October, 1987. Introduction PDF on this site
1986 Workshop Chairman, Association for Computing Machinery Conference on Object Oriented Systems, Languages, and Applications (OOPSLA'86): Object-Oriented Graphics and User Interfaces Portland, OR, USA, September 29, 1986. PDF on this site
1986-1987 Program Committee Member, Association for Computing Machinery Conference on Object Oriented Systems, Languages, and Applications
1986-1987 Program Committee Member, International Conference on Expert Database Systems
1985-1994 Editorial Board Member, International Journal of Expert Systems
1984 Organizer, Distributed Artificial Intelligence Workshop
1982 Program Committee Member, National Conference of the Canadian Society for Computational Studies of Intelligence / Société Canadienne pour Etudes d'intelligence par Ordinateur (CSCSI/SCEIO)
1967-1968 Student Branch Chairman, Institute For Electrical And Electronics Engineers, Carleton University

Reflections on Knowledge Management

 Critical Success Factors

The main challenge in sustaining a high-performance knowledge management program is to nurture a knowledge-sharing culture that produces bottom-line results. See what it takes to succeed.

 Drug Industry Workshops

The New Thinking workshop series sought to create a knowledge network aimed at developing breakthrough ideas that enable pharmaceutical and biotechnology companies to achieve the next level of performance – and accelerate the transformation of the drug industry.

 Glossary

What is knowledge management? How about knowledge, information and data?

 Knowledge Connections

Knowledge management is about connections. Who you know is as important as what you know. Learn how to build the robust connections important for knowledge management.

 Measuring Progress in Knowledge Management Programs

Measurement is a means for demonstrating the progress of your knowledge management program. It is essential for continued organizational support, for understanding what is working, and for determining what needs to be changed to ensure the expected benefits are realized.

 Knowledge Management in Legal Departments

KM is being pursued in in-house legal departments and in law firms. Typical goals include: increasing efficiency, providing consistent service, working effectively as a global team, accelerating professional training & development, and improving recruiting, morale and employee retention.

Power = KnowledgeShared

According to the old adage, one plus one equals three. See how the power of an organization is exponentially related to its shared knowledge.

 Reading List

Useful books for the new or seasoned knowledge manager.