Reid G. Smith

Reid G. Smith

  

Co-Founder and Chief Executive Officer

i2k Connect Inc. Houston, TX USA.

Dr. Smith received the Ph.D. in Electrical Engineering from Stanford University for his work on the "Contract Net" approach to distributed problem solving. He also holds B.Eng. and M.Eng. degrees in Electrical Engineering from Carleton University. He is a Fellow of the Association for the Advancement of Artificial Intelligence (AAAI) and the American Association for the Advancement of Science (AAAS). He is also an IEEE Computer Society Distinguished Contributor.

Languages: English, French.

Work Experience

• 2014- Co-Founder and Chief Executive Officer, i2k Connect Inc. Houston, TX USA.
i2k Connect uses AI technology to enrich information with knowledge: to select, classify, summarize, structure, find and analyze unstructured information from company repositories and the Web.
• 2007-2013 Enterprise Content Management Director and IT Upstream Services Manager, Marathon Oil Corporation. Houston, TX USA.
In 2007, Marathon was an integrated oil and gas company. In 2011, it split into two separate companies: Marathon Oil Corporation – independent upstream oil and gas company with international operations in exploration and production, oil sands mining and integrated gas; and Marathon Petroleum Corporation – refining, marketing and transportation of petroleum products.
• 2003-2007 Managing Director, R.G. Smith & Associates. Missouri City, TX USA.
Knowledge management consultancy. Clients included the World Bank and the International Monetary Fund.
• 2003-2007 Senior Vice President, Information Solutions, Medstory. Foster City, CA USA.
A "vertical search" company for health and medicine. Microsoft acquired the company in 2007 and incorporated the technology into the bing search engine. The Medstory approach is to use Artificial Intelligence techniques to synthesize the meaning of each user search in the context of health and medicine, and to use this knowledge to help refine and guide the search.
• 1998-2002 Vice President, Knowledge Management, Schlumberger Limited. Houston, TX, USA.
Oilfield services company whose products and services include formation evaluation, directional drilling, well cementing, stimulation, well completions and productivity to consulting, software, information management and IT infrastructure services.
Initiated and led the worldwide knowledge management program. The bottom line contribution was estimated by line management to exceed $200M per year. During this period, Schlumberger was twice named to the Most Admired Knowledge Enterprises (MAKE) list of top 20 global companies and received a Wharton-Infosys Business Transformation Award. The work was recognized in several benchmarking studies by APQC and the CIO Executive Board.
• 1994-1998 Vice President and Director, Schlumberger Cambridge Research. Cambridge, England.
Managed advanced technology development center for Schlumberger's Oilfield Services business. This included a wide variety of scientific disciplines and technologies (e.g., fluid dynamics, chemistry, geophysics). Led development of technology roadmaps, resulting in a medal awarded by the Institution of Chemical Engineers.
• 1989-1994 Vice President and Director, Schlumberger Laboratory for Computer Science. Austin, TX, USA.
Started and managed Schlumberger's advanced software development center, with units in the United States and in France. Led the effort to improve software quality and software development productivity across the company. Initiated and carried out advanced development projects for new software products and services. Technologies included high-performance computing, artificial intelligence and 3D visualization.
• 1987-1988 Director, Schlumberger Palo Alto Research. Palo Alto, CA, USA.
Managed advanced development center for Schlumberger's technology business. Technologies included M-CAD, E-CAD and ATE.
• 1987 Program Manager, Knowledge-Based Computer-Aided Engineering, Schlumberger Palo Alto Research. Palo Alto, CA, USA.
• 1981-1987 Program Leader, Knowledge-Based Systems, Schlumberger-Doll Research. Ridgefield, CT, USA.
• 1974-1981   Defence Scientific Officer, Defence Research Establishment Atlantic. Dartmouth, Nova Scotia, Canada.
• 1969-1974 Royal Canadian Navy, Seconded to Defence Research Establishment Atlantic. Dartmouth, Nova Scotia, Canada.

Education

  • 1979 Ph.D., Electrical Engineering, Artificial Intelligence, Stanford University
    Dissertation Title: A Framework for Problem Solving in a Distributed Processing Environment
    Dissertation Advisor: Bruce G. Buchanan
  • 1969 M.Eng., Electrical Engineering, Carleton University
    Thesis Title: The Fast Fourier Transform and the Small Computer
    Thesis Advisor: Donald A. George
  • 1968 B.Eng., Electrical Engineering, Carleton University

Professional Organizations

Publications and Presentations

Google Scholar Citations

Presentations are displayed in green.


2024

2022

  • Reid G. Smith, Eric J. Schoen and Jay M. Tenenbaum, "Early AI Applications at Schlumberger," in IEEE Annals of the History of Computing, vol. 44, no. 1, pp. 88-102, 1 Jan.-March 2022, doi: 10.1109/MAHC.2022.3149469. pdf

2021

2019

2018

2017

2016

2013

2012

2011

2010

2008

2007

2006

2005

2004

  • A.T. Rappaport, D.R. Adamson, L. Shih, R.G. Smith, M. Tenenbaum, B. Khoo, S. Cho, A.C. Wolff, R.W. Carlson, and D.A. Whippen; Medstory, Inc., Burlingame, CA; ASCO, Alexandria, VA; Stanford University, Palo Alto, CA; Sidney Kimmel Comprehensive Cancer Center at Johns Hopkins, Baltimore, MD. Smart Search and Analysis of ASCO Abstracts: The 2003 ASCO Pilot Breast Cancer Information Exchange (BCIE) project. ASCO (American Society of Clinical Oncology) Annual Meeting Abstracts, New Orleans, 6 June, 2004, Abstract No. 6066. Republished in Journal of Clinical Oncology 22, no. 14_suppl (July 15, 2004) 6066-6066.
    DOI: 10.1200/jco.2004.22.90140.6066
  • What's Next for Knowledge Management? Evolution and Revolution (Reid Smith and Guillermo Arango). Presented at APQC's Ninth Knowledge Management Conference – Getting Results from Knowledge Management: Real-World Best Practices. Grapevine, Texas 7 May, 2004. pdf
  • Knowledge in Action. Presented at Trinidad & Tobago Institute Of Technology (TTIT), 2 April, 2004. pdf

2003

  • Knowledge in Action. Presented to the Whitehall & Industry Group, London, England, 9 December, 2003.
  • Retaining Practical Knowledge: Proactive Strategies To Deal With A Shifting Work Force. Presented at the Planned Parenthood Health Care Institute, San Francisco, CA, 1 May, 2003.
  • Practical Knowledge Management at Schlumberger – InTouch. Information Management Forum. IT – Leading the Enterprise's Return to Innovation, San Diego, CA, 10 February, 2003.

2002

  • Connecting People, Sharing Knowledge: Schlumberger Excellence in Educational Development. 2002 CEO Forum on Sustainable Business, San Jose, CA, 16 October, 2002.
  • Practical Knowledge Management at Schlumberger: InTouch. Virtual Communities Conference, London, England, 17 June, 2002.
  • Conference Chairman. Knowledge Management in Oil & Gas, London, England, 23-24 May, 2002.

2001

  • Panel Member: CKO Panel - The Buyer Perspective. KM & Communities 2001 East, New York, NY, 11 December, 2001.
  • Using Global Knowledge Networks to Make a Quantum Leap in Operational Efficiency. Presented at the Interactive Energy Conference, Houston, TX, 6 December, 2001.
  • Communities of Practice: Building and Sustaining Knowledge Networks to Drive Business Results (with Bob Newhouse, APQC). Presented at KMWorld 2001, Santa Clara, CA, 30 October, 2001. pdf
  • Next Generation Knowledge Management at PDVSA (with Cindy Hubert, APQC). Presented at the Third PDVSA KM International Forum,, Caracas, Venezuela, 16 October, 2001.
  • Knowledge Management in Oil & Gas. Presented at the 1st Repsol-YPF Exploration and Production Technical Congress, Madrid, Spain, 26 September, 2001.
  • Saad Bargach, Charles Martin and Reid Smith. Managing Drilling Knowledge for Improved Efficiency and Reduced Operational Risk. Presented at the SPE/IADC Drilling Conference, Amsterdam, February 2001. SPE/IADC 67821. Reprinted in the Journal of Petroleum Technology, September, 2001, pp. 83-84.
  • Knowledge Management - The Road Ahead. Presented at "Unleashing the Power of Partnerships", the 2nd Conference & Expo of the Staff Exchange Program of The World Bank Group, Washington, D.C., 9 May, 2001. pdf
  • Knowledge Management at Schlumberger. Presented at the Leveraging HR through Knowledge Management seminar, Confederation of Indian Industry, Mumbai, India, 3 April, 2001.
  • A. Amin, S. Bargach, J. Donegan, C. Martin, R.G. Smith, M. Burgoyne, P. Censi, P. Day and R. Kornberg. Building a Knowledge-Sharing Culture. Oilfield Review 13, no. 1 (Spring 2001): 48-65.
  • E. Åbø, L. Chipperfield, C. Mottershead, J. Old, R. Prieto, J. Stemke and R.G. Smith. Managing Knowledge Management. Oilfield Review 13, no. 1 (Spring 2001): 66-83.
  • What's Required in Knowledge Technologies - A Practical View. Presented at the Knowledge Technologies Conference, Austin, Texas, 6 March, 2001. pdf

2000

  • Reid G. Smith and Adam Farquhar. The Road Ahead for Knowledge Management: An AI Perspective. AI Magazine, 21(4):17-40, Winter 2000. pdf
  • Vincent Polley and Reid Smith. KM in the Legal Community: The Schlumberger LawHub. Presented at APQC's Fifth Knowledge Management Conference -Taking Knowledge and Best Practices to the Bottom Line. Las Vegas, 8 December, 2000.
  • Technology Support for Communities of Practice. Presented at the American Productivity & Quality Center Knowledge Transfer Session - Successfully Implementing Knowledge Management, Houston, Texas, 8, February, 2000.

1999

1998

  • Knowledge Management. Presented at the Arthur Andersen Energy Symposium, Session on Knowledge Management in the Energy Industry, Houston, December 8, 1998.
  • Knowledge Management. Presented at the Technology Ventures Congress, Glasgow, Scotland, October 30, 1998.
  • W. E. Preeg, R.G. Smith, and D. E. O'Brien. Advances in E&P Technology That Extend the Development of Conventional Hydrocarbons. Presented at the 17th Congress of the World Energy Council, Houston, Texas, 13-18 September, 1998.
  • R.G. Smith and G. C. Maitland. The Road Ahead To Real-Time Oil & Gas Reservoir Management. Transactions of the Institution of Chemical Engineers: Chemical Engineering Research and Design, Vol 76A, pp. 539-552, 1998. pdf
  • R&D Management: From Distributed to Virtual.  Presented at the International Quality and Productivity Centre Conference on Managing The Virtual Laboratory: Moving towards 5th Generation R&D, London, UK, February, 1998.

1997

  • Technology Challenges in Well Construction and Well Productivity.  Offshore Drilling Technologies Workshop - From Today Through To Tomorrow, Aberdeen, UK, November, 1997.
  • G. Arango, N. Colley, C. Connelly, K. Greenes, K. Pearse, J. Denis, P. Highnam, C. Durbec, L. Gutman, D. Sims, S. Jardine, T. Jervis, R. Smith, and R. Miles. What's In IT for Us? Oilfield Review 9, no. 3 (Autumn 1997): 2-19.
  • The Road Ahead to Real-Time Reservoir Management.  Technology Foresight Lecture, Royal Society of Edinburgh, UK, 17 April, 1997. (Variants were presented at Heriot-Watt University, Edinburgh, 18 April, 1997 and at the GeoQuest European Client Forum, Prague, Czech Republic, 2 May, 1997.)
  • Networks and the Web in an International Technical Company.  Technology Strategy Forum, IBM Hursley Park, UK, April, 1997.

1996

  • Research and Development Methodology at Schlumberger.  International Quality and Productivity Centre Conference on Performance Measurements for R&D, London, UK, July, 1996 and December, 1996.
  • Transforming R&D into a Customer-Focused Organization. 5th Conference on Global Business Issues of Technology and R&D, Management Centre Europe, Brussels, Belgium, June, 1996 (with V. Reichert). pdf
  • New Technology for Reservoir Optimization.  5th Annual Conference on Advances in Reservoir Technology (ART '96), London, UK, March, 1996.

1995

  • Technology Strategy for Schlumberger Oilfield Services.  Petroleum Science and Technology Institute Forum, Edinburgh, UK, November, 1995.
  • Panel Member: Industrial case histories, SmithKline Beecham Pharmaceuticals Symposium on Assessment of the Value of R&D in Creating National and Corporate Prosperity, Cambridge, UK, October, 1995.
  • New Frontiers for Schlumberger.  Cambridge University Petroleum Engineering Conference, Cambridge, UK, September, 1995.
  • Redesigning R&D for Improved Oilfield Economics.  AAPG International Conference and Exhibition, Nice, France, September, 1995.

1994

  • Panel Member: Information Technology, Stanford Computer Forum, Stanford, CA, USA, February 1994.

1991

1990

1989

  • B. G. Buchanan and R.G. Smith. Fundamentals of Expert Systems. In A. Barr and P. R. Cohen and E. A. Feigenbaum, editors, The Handbook of Artificial Intelligence, volume IV, chapter XVIII, pp. 150-192. Addison-Wesley, Reading, MA, 1989.
  • C. Jette and R.G. Smith. Examples of Reusability in an Object-Oriented Programming Environment. In T. J. Biggerstaff and A. J. Perlis, editors, Software Reusability, volume II: Applications and Experience, pp. 73-101. ACM Press, New York, New York, 1989.
  • Panel Member: Review of 1989 Innovative Applications of Artificial Intelligence Conference, International Joint Conference on Artificial Intelligence, Detroit, MI, USA, August, 1989.

1988

  • E. Schoen, R.G. Smith, and B. G. Buchanan. Design of Knowledge-Based Systems with a Knowledge-Based Assistant. IEEE Transactions on Software Engineering, 14(12):1771-1791, December 1988. pdf
  • E. Schoen and R.G. Smith. The Knowledge Base Designer's Assistant: A Preliminary Report. In Proceedings of the Schlumberger Software Conference 1988, pp. 279-293, Ann Arbor, MI, November 1988.
  • B. G. Buchanan and R.G. Smith. Fundamentals of Expert Systems. In J. F. Traub, B. J. Grosz, B. W. Lampson, and N. J. Nilsson, editors, Annual Review of Computer Science, volume 3, pp. 23-58. Annual Reviews Inc., Palo Alto, CA, 1988.
  • AI at Schlumberger, AAAI National Conference, Panel on Results from a Study of the First Wave of Expert Systems Applications to Business, Saint Paul, MN, USA, August, 1988.

1987

  • R.G. Smith, P. S. Barth, and R. L. Young. A Substrate for Object-Oriented Interface Design. In B. Shriver and P. Wegner, editors, Research Directions In Object-Oriented Programming, pp. 253-315. MIT Press, Cambridge, MA, 1987.
  • E. Wisniewski, H. Winston, R.G. Smith, and M. Kleyn. A Conceptual Clustering Program for Rule Generation. International Journal of Man-Machine Studies, (27):295-313, 1987.
  • Knowledge-Intensive Development Environments.  IFIP WG10.1 Workshop on Concepts and Characteristics of Knowledge-Based Systems, Mt. Fuji, Japan, November, 1987.
  • Reusability In An Object-Oriented Programming Environment.  AMCEE/NTU Software Reuse Seminar (Satellite Broadcast), Palo Alto, CA, USA, October, 1987.
  • B.G. Buchanan and R.G. Smith. Expert Systems Project Management.  AAAI National Conference, Tutorial No. MA-2, Seattle, WA, July, 1987. pdf
  • Form and Content in Knowledge-Intensive Development Environments.  IEEE CompCon, Panel on Future Knowledge Engineering Environments, San Francisco, CA, February, 1987. pdf

1986

  • R.G. Smith and R. L. Young. Dipmeter Advisor System: Log Interpretation System in Oil Field. In Expert Systems: Theory and Application, pp. 227-242. Nikkei McGraw-Hill, Inc., Tokyo, Japan, 1986. (In Japanese)
  • R.G. Smith, R. Dinitz, and P. Barth. Impulse-86: A Substrate for Object-Oriented Interface Design. In Proceedings of the First ACM Conference on Object Oriented Systems, Languages, and Applications (OOPSLA'86), pp. 167-176, September 1986.
  • H. A. Winston, R.G. Smith, M. Kleyn, and T. M. Mitchell and B. G. Buchanan. Learning Apprentice Systems Research at Schlumberger. In T. M. Mitchell, J. G. Carbonell, and R. S. Michalski, editors, Machine Learning: A Guide to Current Research, pp. 379-383. Kluwer Academic Publishers, Boston, MA, 1986.
  • G. M. E. Lafue and R.G. Smith. Implementation of An Integrity Manager With A Knowledge Representation System. In L. Kerschberg, editor, Expert Database Systems. Springer-Verlag, 1986, pp. 333-350.
  • Knowledge-Intensive Development Environments. AAAI National Conference, Panel on Future Directions for Expert Systems, Philadelphia, PA, USA, August, 1986. pdf

1985

1984

  • R.G. Smith and R. L. Young. The Design of the Dipmeter Advisor System. In Proceedings of the ACM Annual Conference, pp. 15-23, New York, October 1984.
  • Artificial Intelligence Methods In Well Logging: Substrates and Systems.  International Conference on Artificial Intelligence Potential for Applications, La Chartreuse de Villeneuve-les-Avignon, France, October, 1984.
  • R.G. Smith, G. M. E. Lafue, E. Schoen, and S. C. Vestal. Declarative Task Description as a User Interface Structuring Mechanism. IEEE Computer, 17(9):29-38, September 1984. pdf
  • R.G. Smith. On the Development of Commercial Expert Systems. AI Magazine, 5(3):61-73, Fall 1984. Reprinted in Readings from AI Magazine, Volumes 1-5, 1980-1985, R. Engelmore, editor, American Association for Artificial Intelligence, 1988.
  • Knowledge-Based System Technology and Well Logging.  5th Generation Computing and Expert Systems Conference, Calgary, Alberta, Canada, September, 1984.

1983

1982

  • R.G. Smith. CNET: Simulation of Distributed Problem Solving. SIGART Newsletter, No. 80, p. 16, April 1982.

1981

1980

1979

  • R.G. Smith and R. Davis. Cooperation In Distributed Problem Solving. In Proceedings of the 1979 International Conference on Cybernetics and Society, pp. 366-371, October 1979.
  • R.G. Smith. The Contract Net Protocol: High-Level Communication And Control In A Distributed Problem Solver. In Proceedings of the First International Conference On Distributed Computing Systems, pp. 185-192, October 1979.
  • R.G. Smith. A Framework For Distributed Problem Solving. In Proceedings of the Sixth International Joint Conference on Artificial Intelligence, pp. 836-841, Tokyo, Japan, August 1979.

1978

1977

  • R.G. Smith. The CONTRACT NET: A Formalism For The Control Of Distributed Problem Solving. In Proceedings of the Fifth International Joint Conference on Artificial Intelligence, p. 472, Cambridge, MA, August 1977.
  • R.G. Smith, T. M. Mitchell, R. A. Chestek, and B. G. Buchanan. A Model For Learning Systems. In Proceedings of the Fifth International Joint Conference on Artificial Intelligence, pp. 338-343, Cambridge, MA, August 1977.
  • R. Chestek, R.G. Smith, and B. Widrow. Adaptive Formation Of Resource Allocation Strategies. Technical Report SEL-32-76, Dept. of Electrical Engineering, Stanford University, Stanford, CA, March 1977.

1976

  • R.G. Smith. Cepstrum Analysis For Passive Sonar Data Processing. U. S. Navy Journal of Underwater Acoustics, Vol. 21, pp. 317-326, April 1976.

1975

Teaching

• 1987  Tutorial Lecturer: Expert Systems Project Management (with B. G. Buchanan). American Association for Artificial Intelligence National Conference.
• 1985 Tutorial Lecturer: Knowledge-Based Systems: Concepts, Techniques, Examples. Canadian High Technology Show.
• 1981 Lecturer: Artificial Intelligence (senior course). Department of Mathematics, Statistics, and Computing Science, Dalhousie Universtiy, Halifax, Nova Scotia, Canada.

Honors and Awards

• 2022 IEEE Computer Society Distinguished Contributor.
"selected to the Inaugural Class of IEEE Computer Society Distinguished Contributors"
• 2019 Fellow of the American Association for the Advancement of Science (AAAS).
"for significant contributions to distributed problem solving and knowledge management, and for leadership and entrepreneurship in industrial applications of artificial intelligence"
• 2016  Robert S. Engelmore Award of the Association for the Advancement of Artificial Intelligence (AAAI).
"for pioneering research contributions and high-impact applications in knowledge management and for extensive contributions to AAAI, including educating and inspiring the broader community about AI through AITopics"
• 2006  influential paper award of the International Foundation of Autonomous Agents and Multi-Agent Systems (with Randall Davis) for the 1983 paper—Negotiation as a Metaphor for Distributed Problem Solving—based on the Contract Net protocol, introduced in Smith's Ph.D. dissertation.
• 2001 Fellow of the Association for the Advancement of Artificial Intelligence (AAAI).
"for significant contributions to the science and practice of knowledge management, and for his role as principal architect of the widely cited contract net methodology"
• 1998 Institution of Chemical Engineers Hutchison Medal (with G.C. Maitland). Awarded for the paper—The Road Ahead To Real-Time Oil & Gas Reservoir Management.

Patents

• 1992  Object-oriented framework for menu definition. This patent covers the use of an object-oriented taxonomy for defining the behavior and appearance of menus in a user interface.

Professional Contributions

• 2002  Special Advisor, Retaining Valuable Knowledge: Proactive Strategies to Deal with a Shifting Work Force, APQC Benchmarking Study
• 2002 Conference Chairman. Knowledge Management in Oil & Gas, London, England
• 1997-1999 Board Member, Centre for Marine and Petroleum Technology.
• 1997-1998 Advisory Board Member, Heriot-Watt University, Petroleum Engineering Department
• 1996-1997 Board Member, Marine Technology Directorate
• 1996-1998 Advisory Board Member, University of Aberdeen, Petroleum Geoscience Department
• 1993-1996 Advisory Board Member, Georgia Institute of Technology, College of Computing
• 1993-1994 Industrial Partner Advisory Board Member, National Center for Supercomputing Applications
• 1991 Chairman, Association for the Advancement of Artificial Intelligence Innovative Applications Conference
• 1990 Co-Chairman, Association for the Advancement of Artificial Intelligence Innovative Applications Conference
• 1989-1994 Management Board and Editorial Board Member, AAAI Press
• 1989-Present   Program Committee Member, Association for the Advancement of Artificial Intelligence Innovative Applications Conference
• 1989-1991 Councilor, American Association for Artificial Intelligence
• 1989 Program Committee Member, American Association for Artificial Intelligence Spring Symposium: Knowledge System Development Tools and Languages
• 1988 Program Chairman, American Association for Artificial Intelligence National Conference
• 1987 Program Committee Member, American Association for Artificial Intelligence National Conference
• 1987 Panel Moderator, Association for Computing Machinery Conference on Object Oriented Systems, Languages, and Applications (OOPSLA'87): Design Methodology for Object-Oriented Programming. Orlando, FL, USA, October, 1987. Introduction pdf
• 1986 Workshop Chairman, Association for Computing Machinery Conference on Object Oriented Systems, Languages, and Applications (OOPSLA'86): Object-Oriented Graphics and User Interfaces Portland, OR, USA, September 29, 1986. pdf
• 1986-1987 Program Committee Member, Association for Computing Machinery Conference on Object Oriented Systems, Languages, and Applications
• 1986-1987 Program Committee Member, International Conference on Expert Database Systems
• 1985-1994 Editorial Board Member, International Journal of Expert Systems
• 1984 Organizer, Distributed Artificial Intelligence Workshop
• 1982 Program Committee Member, National Conference of the Canadian Society for Computational Studies of Intelligence / Société Canadienne pour Etudes d'intelligence par Ordinateur (CSCSI/SCEIO)
• 1967-1968 Student Branch Chairman, Institute For Electrical And Electronics Engineers, Carleton University

Reflections on Knowledge Management

 Critical Success Factors

The main challenge in sustaining a high-performance knowledge management program is to nurture a knowledge-sharing culture that produces bottom-line results. See what it takes to succeed.

 Drug Industry Workshops

The New Thinking workshop series sought to create a knowledge network aimed at developing breakthrough ideas that enable pharmaceutical and biotechnology companies to achieve the next level of performance – and accelerate the transformation of the drug industry.

 Glossary

What is knowledge management? How about knowledge, information and data?

 Knowledge Connections

Knowledge management is about connections. Who you know is as important as what you know. Learn how to build the robust connections important for knowledge management.

  Measuring Progress in Knowledge Management Programs

Measurement is a means for demonstrating the progress of your knowledge management program. It is essential for continued organizational support, for understanding what is working, and for determining what needs to be changed to ensure the expected benefits are realized.

  Knowledge Management in Legal Departments

KM is being pursued in in-house legal departments and in law firms. Typical goals include: increasing efficiency, providing consistent service, working effectively as a global team, accelerating professional training & development, and improving recruiting, morale and employee retention.

Power = KnowledgeShared

According to the old adage, one plus one equals three. See how the power of an organization is exponentially related to its shared knowledge.

 Reading List

Useful books for the new or seasoned knowledge manager.

COPYRIGHT © 2005-2024 Reid G. Smith. All Rights Reserved

Last Updated: 12-Dec-2024